Privacy Policy - My Pet Assistant

Last updated:

Introduction

Bug Code Studio (“we”, “our”, or “us”) operates the My Pet Assistant mobile application. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Information You Provide

  • Account registration data (email address, name)
  • Pet profiles (pet name, breed, age, weight)
  • Health records you enter (vaccinations, medications, vet visits)
  • App preferences and settings

Automatically Collected Information

  • Device information (device type, operating system version)
  • App usage analytics (anonymized)
  • Crash reports

How We Use Your Information

We use the collected information to:

  • Provide and maintain the app’s features
  • Send reminders and notifications you’ve configured
  • Improve the app experience
  • Provide customer support
  • Send important service updates

Data Storage and Security

Your data is stored on Supabase cloud servers. Row Level Security (RLS) is enabled, ensuring that only authenticated users can access their own data. All communication between the app and our servers is encrypted via TLS/HTTPS. Data stored on the server is not end-to-end encrypted. An account (email and password) is required to use the app.

Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • When required by law
  • To protect our rights and safety
  • With your explicit consent

Third-Party Services

The app may use the following third-party services:

  • Supabase (authentication and data storage)
  • Firebase (analytics and crash reporting)

Each service has its own privacy policy governing the use of your information.

Children’s Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of analytics

Data Retention

We retain your data for as long as your account is active. If you delete your account, all personal data will be permanently removed within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@bugcodestudio.com